User patience and the Web: a hands-on investigation
نویسندگان
چکیده
We present a study of web user behavior when network performance decreases causing the increase of page transfer times. Real traffic measurements are analyzed to infer whether worsening network conditions translate into greater impatience by the user, which translates in early interruption of TCP connections. Several parameters are studied, to gather their impact on the interruption probability upon web transfers: times of day, file size, throughput and time elapsed since the beginning of the download. Results presented try to paint a picture of the complex interactions between user perception of the Web and network-level events.
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تاریخ انتشار 2003